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- This Guidebook was written by NYS Business Analysts for NYS Business Analysts. At the request of the NYS CIO Council, specifically Adam Gigandet, Moses Kamya and Daniel Chan--a workgroup was formed to help develop.
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Template: Business Analysis Guidebook/Print version - Wikibooks, open books for an open world. Foreword. At the request of the NYS CIO Council, specifically Adam Gigandet, Moses Kamya and Daniel Chan- -a workgroup was formed to help develop Business Analysts in NYS Government, and to help establish a consistent approach across the various state agencies. The Guidebook Committee, often on their own personal time, developed the following wikibook over two years in an effort to provide a . This would not be possible without your commitment and experience. For a list of initial contributors, please go to the Noted Contributors later in this book. I'd also like to thank ITS Leadership and also the NYS Forum for recognizing the importance of business analysts in IT projects; your support for our work in invaluable. As a PM Director, I find that projects with a dedicated BA are far more efficient and effective than those without one.
This wikibook is dedicated to all the Business Analysts out there helping their business units meet their goals, day after day, project after project!! Kelly Smith- Lawless Guidebook Co- Chair NYS Information Technology Services.
About This Book! They are responsible for ensuring that all Stakeholders share a common understanding of requirements and project or operational deliverables. This is accomplished by: accurate and appropriate documentation,close collaboration with stakeholders to identify and define the business needs,separation of 'must haves' from 'nice to haves',assistance or leadership with ensuring a feasible design and specifications for a solution,and validation that the solution delivers the expected outcomes.
The intent of this Guidebook is to provide approach, tool, and technique guidance to any New York State- employed BA or Agency staff performing BA Activities. This includes tasks associated with participation and leadership throughout the Project or Application lifecycles. When we initially envisioned this Guidebook, we had grand plans of not only developing this book, but also developing training and a companion mentorship program to help grow Business Analysts in NYS Government. Won't you join us on this journey?
Helping us Edit The Book. We felt that to gain acceptance of this guide as a NYS standard- -we would be better served having NYS help us put on the finishing touches together. We would like this to be a collaborative effort that we can all use and follow. While we will happily accept any and all feedback and edits- -we strongly encourage you to set up a wiki account and make your edits logged in.
This will be helpful to the Committee as we review and modify the book going forward. It will also prevent your IP address from being publicly exposed while you make edits. We look forward to your collaborative contributions to define a common approach for Business Analysis work in New York State! Thank you. What is a Business Analyst? Some examples of different types include: Business Analysts have very strong business skills and understanding of the business domain. Their key role is to analyze business processes, procedures, architectures, etc. These analysts are more involved in what the IIBA defines as enterprise analysis and are likely to be involved prior to the initiation of an information technology (IT) project.
IT Analysts are focused on requirements elicitation and analysis, and solving problems using information technology solutions. This analyst serves as a bridge between business and IT and generally begins work after a project has been initiated. This analyst specifies . This analyst takes the requirements and creates functional specifications regarding . Solutions may be IT related, non- IT related, or some combination of the two. The business analyst is responsible for eliciting the actual needs of stakeholders (not simply their expressed desires) and often play a central role in aligning the capabilities delivered by information technology with the needs of business units. The Evolution of the Business Analyst Role within NYS.
In 2. 00. 3, the Business Systems Analyst title was created by the NYS Civil Service in an effort to help improve the success of projects. It was at this point that some effort was made to better understand what exactly a Business Analyst is, and what BA responsibilities should include. Most NYS State Agencies are working to better recognize the role and/or need for Business Analysts and continue to refine these position definitions.
State Agency staff are working with the NYS Civil Services to create job specifications and tests that will better support the NYS goals for BA workforce improvement. These definitions will ensure that staff can focus on BA activities and are allocated only to those tasks, rather than as an addendum to the responsibilities for other jobs within an Agency. Project Manager Versus Business Analyst and When You Are Both.
Working together from the beginning, they set the stage for success by accurately planning and clearly defining the expected outcomes. Each role provides specialized capabilities and is responsible for a different set of tasks. The PM keeps an eye on the management of the project, ensuring the project delivers on time, on budget and with the full scope of the requirements met. The BA focuses on understanding and aligning the planned solutions with the needs of the stakeholders.
The Project Manager owns and manages the execution and completion of project deliverables. The Business Analyst owns the development and elaboration of the business requirements, from understanding the business need to ensuring that the delivered solution meets the identified need. This approach ensures that the result (deliverable) will be successful, adding the intended value to the organization.
Excellent PMs and BAs will work together to make the most of each other. This is often the case on smaller projects. For the individual, the challenge is to be aware of the overarching project management activities and manage the balance between those activities and the BA activities that must also occur. For larger projects playing both roles puts the project at risk for either rushing requirements elicitation and analysis tasks and missing important requirements or spending too much time working on requirements and jeopardizing the project schedule.
References. Business Analysis Body of Knowledge (BABOK Guide) (2. Keys and Barriers to Business Analyst Success.
Since the final product (usually a system) is geared towards the end- user, it is vitally important to have them for areas like helping to drive the usability and usage of the end- product, helping to define the business rules, performing User Acceptance Testing, etc. It is important to adhere to adequate methods of solicitation, to accurately capture key elements of a system/product being designed and built. This will also go a long way in the effort of modeling the system. Different models can be the perfect representation to different stake- holders, and the level of detail may vary for different audience members. Some common models are flow diagrams, ER Diagrams, use- case diagrams, systems diagrams, architectural diagrams, prototypes and even presentations.
Note: reference picture to be included, of famous illustration from 'Modern Analyst' where a requirement was interpreted in several, different ways. Barriers to BA Success.
Questions that a BA can ask are: Do I create functional or non- functional requirements? Do I create a business use case?
Do I create a system use case? Do I create a user story? Is a use case needed at all, based on the methodology in place?
Being inconsistent & not adhering to the methodology in place: A BA must be clear about the methodology being used: Example - Is it Agile? By introducing activities that are not in line with the methodology being used in their organization, much effort can be wasted in activities that are not needed, and can lead to inadequate planning and timelines. Example - if the SCRUM methodology is in place, then a use case would not be needed.
The user- story would serve a purpose similar to a use case, but a use case would not be needed. Lack of Tools- of- the- Trade: Some tools help to make the work of a BA much easier, especially as it pertain to managing requirements. As listed in the following examples, the lack of some of these tools can make the work of a BA much more time- consuming, and can hamper efforts with other team members like quality assurance staff. Examples are: a repository for holding use- cases, etc. When the lines are blurred or crossed, it can create problems as it relates to division of labor, conflict of interest, etc.
Of course, there are situations when it's necessary for a BA to wear many hats, due to varying constraints; e. Examples include developing more artifacts and models than are needed, creating requirements that go beyond the business and may incorporate design, falling into the trap of a drawn- out process of clarifying all requirements up front. In cases where there's a lack change control, requirements could constantly keep changing, which can help to extend the project scope.
If need be, a freeze must be set to prohibit any further changes for a particular release, and further changes handled in future iterations. Lack of stakeholder and end user . If the project somehow reaches completion, there.
If end users are not entirely sold on the project, there. Often those from within the organization have strong backgrounds in either the business or its IT department. Regardless of background, there are four skill sets that any Business Analyst will strive to improve: Understanding of the business, its culture, and its domain (e. Understanding of the principles of information technology, the IT within the organization, and the trends in the IT field. Business analysis techniques and tools.
Personal qualities and behavioral skills. The first is extremely important to business analysis.